Delivery Policy

Where we deliver

We will deliver to most addresses within Australia and international locations.

The locations we can deliver to may change from time-to-time. Please contact us to find out if we deliver to your location.

How and when we deliver

All deliveries are made 8.30am to 5.00pm Monday to Friday by Waringarri Art’s chosen carrier. For orders placed before 4.00pm on a weekday, please allow from the confirmation of dispatch:

 

Items may be delivered to you individually and/or separately by different couriers and transport agencies.

For large items, the courier will attempt to contact you to arrange a delivery time using the contact details provided by you.

We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.

Please ensure that your requested delivery location is free from obstructions and is otherwise in a clean and tidy state to prevent any delivery delays. At the time of delivery, you may be asked to sign a form to acknowledge that the goods were delivered in good and proper condition. Where you have requested that a representative accept delivery of the goods on your behalf, this delivery acknowledgment will be obtained by the supplier from your representative.

Cost of delivery

Delivery charges are calculated on a per order basis and according to the weight and size of your order, and your delivery address.

If you would like an estimate of your cost of delivery, put the item into your shopping bag and displayed at the bottom is your estimated delivery charge.

You will have the opportunity (based on your entered postcode) to view the finalised delivery charges on your order at the checkout stage before you complete your order and make payment.

Acceptance of delivery

Unfortunately Waringarri Arts and its carriers are unable to provide an estimate of the delivery time. If you are unsure if you will be available at the delivery address during the delivery hours, we recommend nominating a work address or address of a family member who will be present during the delivery hours. In the instance someone is not able to sign for your delivery, Waringarri Arts’ carrier may leave a card. When delivered by Australia Post you will need to collect your delivery from the closest Post Office. Any other carrier you will need to contact them directly to make alternative delivery arrangements, which may include a re-delivery fee charged by Waringarri Arts if re-delivery is required.

Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s) by the courier.

Delivery Problems

If your delivery has not arrived, please contact us. If you wish to return a product delivered damaged or otherwise, please refer to our Returns Policy.

We are unable to deliver dangerous goods (such as aerosol cans, paint etc).

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